Contact Us

Questions, Feedback or Need More Information?

If you have a question that is not answered on one of our information pages, or if anything is unclear, please contact the Defwear Customer Service Team.

Email: service@defwear.com

To help us assist you efficiently, please include:

  • Your full name
  • Your order number, if applicable
  • Your contact telephone number
  • Your city and country
  • A clear description of your question or issue
  • Relevant product photos or videos if you are contacting us about a damaged, faulty, incorrect or missing item

Providing complete information will help us review your request more quickly.

Customer Service Hours

Our customer service hours are:

Monday–Friday: 9:00 AM–5:00 PM
Saturday: 10:00 AM–6:00 PM
Sunday: Closed

All service hours are based on UK local time (GMT/BST as applicable).

We aim to respond to customer enquiries as soon as reasonably possible during our normal service hours.

Business Information

Trading Name: Defwear

Company Name:
WS TRADING COMPANY LTD

Company Address:

6161 S SYRACUSE WAY STE 320 GREENWOOD VILLAGE,CO 80111

Company Number:
88-2157164

Customer Service Email:
service@defwear.com

Important: The company address above is not automatically the return address.

Please contact our customer service team before sending a return so that we can provide the correct return instructions and, where applicable, the appropriate return address.